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HomeCRMCase tracking
CRM module

Case tracking

Follow the progress of every file, step by step, in real time.

The module

Case tracking

Follow the progress of every file, step by step, in real time.

The Case tracking module gives you a clear and continuous view of how each of your files is progressing. From first contact through to completion, your teams know exactly where every file stands in your CRM, spot the stages still pending and keep processing running smoothly.

Key points

What this module brings you

A module designed to fit naturally into your CRM and your business processes.

The full picture

Instantly find the status of every file and its progress history.

Structured stages

Track progress through clear stages, tailored to your business process.

Real-time tracking

Statuses update as actions are taken, with no re-entry and no duplicate tracking.

Nothing gets forgotten

Spot files that are pending or stuck so you can follow up at the right moment.

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