Centralised requests
Every after-sales request is recorded in one place, linked to the client file concerned.
CRM module
After-sales service module
Steer your after-sales service directly from your CRM.
The after-sales service module centralises the management of your support activity. Every client request is recorded, tracked and handled through to resolution, with a complete history. You gain responsiveness and offer your clients dependable follow-up after delivery or works.
Key points
What this module brings you
A module designed to fit naturally into your CRM and your business processes.
Structured handling
Track every intervention from the moment it is taken on through to resolution, losing nothing along the way.
Greater responsiveness
Prioritise requests and follow up at the right moment to cut down handling times.
Client satisfaction
Serious after-sales follow-up that strengthens your clients' trust and loyalty.
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